Returns, Refunds and Exchanges Policy


How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

An RGA (return goods authorization form) must be issued from the customer service department and be included with the shipment back to our warehouse

1. Please email to request a refund and we will assign you a tracking #.

2. Mail your returned item to:

Vereburn Medical 2017 Ltd

Returns Department Tracking #

#112, 10720-25 Street NE,

Calgary, AB, Canada

3. Include in your package a signed letter stating the reason for your return and the original receipt.


Return Exceptions

Some items can not be returned if they are opened.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.


Restocking Fee

All items are subject to a 10% - 30% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.



If your item is in original packaging and unused, this may be exchanged for another product if approved by management. Special order items may be subject to restocking fee before completing an exchange.


Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card)

Check/Money Order

Debit (Pick Up Only)


Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.